Policy
Privacy Policy
At Proofflux, part of PROOFF Group LLC, your privacy and security are our top priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or enroll in our courses.
1. Information We Collect
We may collect the following information:
Personal Information: Name, email, phone number, and other details you provide voluntarily through contact forms, service requests, newsletter sign-ups, or course enrollment.
Project & Business Information: Details about your brand, business, project requirements, or automation needs.
Usage Data: IP address, browser type, pages visited, time spent on the site, and interaction with digital courses or dashboards (collected automatically via cookies or analytics tools).
Payment Information: Billing details, credit/debit card info, or Stripe payment data (processed securely; we do not store your full card details).
2. How We Use Your Information
We use your information to:
Respond to inquiries, project requests, and course enrollment questions
Deliver and improve our AI services, automation systems, AI agents, and courses
Provide access to course materials, updates, and support
Share updates, offers, or important announcements related to services or courses
Analyze website, course platform, and service performance to improve user experience
Ensure compliance with legal requirements and prevent fraud or misuse
Sharing Your Information
We do not sell or trade your personal data. We may share information with:
Trusted third-party service providers (hosting, analytics, CRM, course platforms, email marketing, or payment processors like Stripe) who assist in delivering our services and courses
Law enforcement or government agencies if required by law
All third-party providers are required to comply with applicable data protection laws.
4. Cookies & Tracking
Our website and course platforms may use cookies and similar technologies to:
Improve your browsing and learning experience
Track website performance and course engagement
Personalize content and marketing communications
5. Data Security
We implement technical and organizational measures to protect your personal and project-related data from unauthorized access, alteration, or disclosure.
For digital services, AI systems, and course content, we ensure secure cloud delivery and access control.
6. Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data (subject to legal or contractual obligations)
Withdraw consent or opt out of email and marketing communications
For any of these requests, contact us at: info@proofflux.com
7. Third-Party Links
Our website, services, or courses may include links to third-party websites or platforms. Proofflux / PROOFF Group LLC is not responsible for their content, privacy practices, or security. We encourage reviewing their privacy policies before sharing any personal information.
8. Payments & Digital Products
All payments for services, courses, or digital deliverables are processed securely via Stripe, Lemon Squeezy.
Due to the digital and custom nature of our services, refunds are generally not available after work begins. Please review our payment and refund policies carefully.
Digital course content is accessible online; sharing or redistribution outside your account is prohibited.